Status
22 March 2025 – Lift is malfunctioning
Lift doors may not open on the ground floor, and possibly others. USE AT OWN RISK.
Issue reported to First Port / Ollie (Managing Agent). Reference number is 1076714. No need to report the same issue. Updates will be posted here.
History
Lift outage 15/1/23 – 22/1/25
Breakdown caused by minor part failure.
Lift outage 10/12/23 – 28/12/23
Lift door not closing completely. Damage to door mechanism rendered lift unsafe so it was taken out of service. PIP attended, and have ordered parts. First Port sent an update on this at 1pm 12 December. Now resolved.
Lift outage 12/3/23 – 17/5/23
Various causes were discussed, including a damage to the main ‘wheel’ at the top of the lift. This then required (expensive) scaffolding to be installed. Then there was talk about lift controller/software failure. That then turned into an issue with all the level sensors on each floor, and led to delay for parts and repair of all of those.
Residual issues: (1) Lift call button (indicating service status) not repaired on ground floor. (2) Lift digital display damaged during ‘repair’ work.
31/10/22 – 16/11/22 – Lift outage
Lift outage reported to the property manager, First Port. A lift engineer was seen on site, but no update was given. Two weeks had passed before First Port (after hounding by owners in the block) got information that there was a spare part on order and delayed. Two communications from First Port followed, confirming that. As of 16 November, the lift is functional. There has been no further communication from First Port.
16/6/22 – 1/7/22 – Lift outage
Lift outage likely caused by workmen overloading the lift. First reported to First Port on 16/6/22, then subsequently on 27/6/22 (and possibly further times). Emi (property manager) e-mailed directly on 22/6/22. Delayed response to state that lift repair person should have been out, but they never came. Service restored some time 1/7/22. No information given as to what work was done and the cost to owners.
